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Trinity Ranch Candle Company accepts Orders 24/7 and we ship Monday-Friday excluding Holidays

Orders are processed in the order they are received. Your order will be sent via the USPS Priority Mail from Fort Myers, Florida.

Order Processing
Orders are usually processed within same or next day from time the order is placed. 

Shipping Rates
USPS shipping rates are based on your shipping address and weight of your order. For international orders we ship via USPS Priority Mail International.

Damaged Package
We are careful to package your order in bubble wrap and packing peanuts, but sometimes the transit is rough. It happens. Since our packages are sent USPS Priority Mail, they are insured. While we are not responsible for USPS handling of packages, we will work with you to remedy the situation and replace your damaged items by filing a claim to USPS. Photos showing the extent of the damage will help us. Please email proof of damage to
with your order number.

Lost or Stolen Packages
If your package has been lost or stolen, contact your local USPS to report it.

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